PRIVACY POLICY

Thank you for visiting The Legendary Santa Claus (“we,” “us,” or “our”). We respect your privacy and are committed to protecting any personal data we collect from you. This Privacy Policy applies to our services and outlines how we handle your personal data under the laws and regulations of Scotland, England, and Wales, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Legendary Santa Claus is based in Scotland, providing professional Santa services throughout the UK and beyond. For the purposes of data protection law, we act as the “Data Controller” of any personal data we collect from you.

2. What Data We Collect

We may collect personal data that you voluntarily provide when you:

  • Make a booking request or enquiry (e.g. name, email address, phone number, event details).

  • Sign up for newsletters or updates (e.g. email address, name).

  • Interact with us via social media or direct messaging (e.g. your social media username).

  • Visit our website, where we may automatically collect technical data such as your IP address, browser type, and other usage information through cookies and similar technologies.

3. How We Use Your Data

We use the data we collect for purposes including, but not limited to:

  • Fulfilling and managing your booking (e.g. confirming availability, arranging travel plans).

  • Communicating with you (e.g. responding to enquiries, sending booking confirmations).

  • Enhancing our services (e.g. using feedback to improve customer experience).

  • Marketing and promotional activities (e.g. sending newsletters or special offers, where you have consented to receive such communications).

We will only process your personal data when we have a lawful basis to do so, such as to perform a contract, to comply with a legal obligation, or where you have provided clear consent.

4. Cookies & Similar Technologies

When you visit our website, we may use cookies, pixels, or similar tracking technologies to:

  • Recognise your device and provide a personalised experience.

  • Understand usage patterns to improve website functionality and content.

You can control cookies at the individual browser level, but disabling cookies may affect your ability to use certain features on our site.

5. Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

  • Service providers who assist us in operating our services (e.g. website hosting, email service providers).

  • Travel and accommodation providers if we need to arrange travel and lodging for a booking.

  • Legal or regulatory authorities if required by law or to protect our rights, property, or safety.

Any third parties with whom we share data are required to protect your personal data in accordance with the same standards set out in this Privacy Policy and applicable data protection laws.

6. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely dispose of or anonymise it.

7. International Transfers

If it becomes necessary to transfer your data outside the UK (for example, if you request services in another country), we will ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection law.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data.

  • Request correction of any inaccurate or incomplete data.

  • Request erasure (also known as the ‘right to be forgotten’).

  • Object to or request restriction of certain types of data processing.

  • Withdraw consent where we rely on consent to process your personal data.

To exercise any of these rights, please get in touch using the contact details below.

9. Data Security

We take all reasonable measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Despite our best efforts, no method of electronic data storage or transmission can be guaranteed to be 100% secure.

10. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before disclosing any personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns regarding our Privacy Policy or wish to exercise any of your legal rights, please contact us:

eMail: privacy@legendary-santa.com

We will respond to your requests and queries promptly.